Privacy Policy

At Chvia Swiss Travels, accessible via chviaswiss.shop and chviaswiss.travel, your privacy is a priority. This policy explains how we collect, use, and protect your personal data through our tourism service platform in compliance with the GDPR and other relevant data protection laws.

Information We Collect

We collect information to provide and improve our services, which includes:

• Personal identification details such as name, postal address, phone number, and email address.
• Booking and travel preferences related to tourism services.
• Payment information necessary for processing transactions.
• Technical data such as IP address, browser type, and device information through website usage.

How We Use Your Information

Your data is used exclusively to provide, maintain, and improve our travel-related services, including:

• Processing your bookings and payments securely.
• Communicating updates about your reservations and travel arrangements.
• Personalizing your experience and preferences on our platform.
• Complying with legal obligations and preventing fraud.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted partners only when necessary, including:

• Service providers who assist with travel arrangements and payments under strict confidentiality agreements.
• Legal authorities when required by law or to protect our rights.

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data under certain circumstances.
• Object to or restrict the processing of your data.
• Data portability to obtain your data in a structured, machine-readable format.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Contact Information

For any questions or requests regarding your personal data, please contact us at:

Changes to This Privacy Policy

We may update this privacy policy occasionally to reflect changes in legal requirements or our services. Updates will be posted on our platform with the revised date.